Get in touch

Supporthello@thrivedom.coWe aim to reply within two business days.

Postal address

Thrivedom PBC, Inc.28 Geary St., Suite 650 PMB 5206San Francisco, CA 94108United States

Most questions are already answered on the FAQ: fees, refunds, how carbon credits work, the community pool, and how we calculate your trip.

We can help withGeneral inquiriesAccount issuesPayment problems: a failed charge, a duplicate transaction

We can't

Undo a retirement on the registry: retirements are permanent. You can still cancel any purchase within 14 days of buying it for a full refund, from your receipt or by emailing us.

Let's build a joy-filled future together!

Ideas and feedbackfeedback@thrivedom.coGot an idea for how Thrivedom could serve our communities better? Found a bug? Let us know.